PRIVACY POLICY

​Last updated: 25/09/2025

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The Recovering the Deben website is hosted and managed by the Essex and Suffolk Rivers Trust (ESRT). ESRT is committed to protecting your privacy and ensuring that your personal data is handled in a safe and transparent way. This policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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WHO WE ARE

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Essex and Suffolk Rivers Trust is a registered charity (1157392), company Limited by Guarantee Number (08834787) and the data controller for the personal information collected through this website.

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If you have any questions about this policy or how your data is used, please contact us:

 

Essex and Suffolk Rivers Trust

Email: info@essexsuffolkriverstrust.org 

 

WHAT INFORMATION WE COLLECT

 

When you use this website, we may collect:

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• Personal information you provide directly, such as your name, email address, and any details you submit via contact forms, newsletter sign-ups, or event registrations.

• Technical information automatically collected, such as your IP address, browser type, operating system, and details of how you use the site (via cookies and analytics).

• Correspondence information, if you contact us by email, phone, or post.

 

HOW WE USE YOUR INFORMATION

 

We use your personal information to:

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• Respond to enquiries and provide information you request.

• Manage newsletter subscriptions and send updates (where you have opted in).

• Organise events, volunteering opportunities, and community engagement activities.

• Monitor and improve the performance and security of the website.

• Comply with legal and regulatory obligations.

 

We will never sell your personal information to third parties.

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LEGAL BASIS FOR PROCESSING

 

We process your personal data under one or more of the following lawful bases:

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• Consent – where you have given clear permission (e.g. for receiving newsletters).

• Contract – where processing is necessary to provide you with information or services you request.

• Legitimate interests – for running our operations effectively, improving our website, and furthering our charitable objectives.

• Legal obligation – where processing is necessary to comply with the law.

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COOKIES AND ANALYTICS

 

This website may use cookies to improve functionality and to collect anonymous information about how visitors use the site.

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• You can manage or disable cookies through your browser settings.

• Where we use analytics tools (e.g. Google Analytics), we do so to understand how the site is used and to improve user experience.

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A separate Cookie Policy will provide further details.

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SHARING YOUR INFORMATION

 

We may share your personal data with:

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• Service providers and trusted partners who help us manage the website, deliver newsletters, or organise events.

• Regulators, law enforcement, or other authorities if required by law.

 

We ensure that any third parties processing data on our behalf comply with UK data protection law.

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DATA RETENTION

 

We only keep your personal information for as long as necessary to fulfil the purposes described in this policy. After this period, data will be securely deleted or anonymised.

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YOUR RIGHTS

 

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request erasure of your data (in certain circumstances).

• Restrict or object to processing.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how your data is handled.

 

For more information, visit www.ico.org.uk.

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SECURITY

 

We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or loss.

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CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

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